FREQUENT ASKED QUESTIONS

Our labels are available online. Click here to order now

• Submit your query or report an issue via our website: Contact Us

No, your information is secure. Your account and QR label are protected, ensuring no one can access your contents without your permission.

No need to worry! All your data is securely backed up to the cloud. Simply install the app on your new device and log in to access your information.

Yes, after adding items to a label you can delete them at any time or add new items through the Dashboard. The adhesive is permanent, so once you stick the label on a container it can't be moved to another container.

​SmartStorage Labels stickers are water and moisture proof and printed in the UK

All of your data will be stored securely in the cloud. Our servers adhere to the highest standards for security and privacy so your data is safe.

You can export your inventory to PDF at no cost. SmartTrakr® has no subscription fees or in-app charges.

On your main labels screen tap the "Account" link at the top right of your screen. Scroll down to the bottom and tap "Delete Account."

SmartTrakr® Smart QR Code Labels are designed for safe, everyday household and office use. Our labels are made from durable, waterproof materials and contain no hazardous components, electronics, or chemicals.

SmartTrakr complies with the UK General Product Safety Regulations 2005 (GPSR) and the EU General Product Safety Regulation (EU) 2023/988. Each pack uses genuine GS1-issued barcodes for product authenticity and traceability.

Safety Information:

• Not a toy. For adult use only.
  

• Keep labels away from young children and pets.
  

• Full usage instructions are provided inside the SmartTrakr App and on this website.
  

Data & Digital Safety: SmartTrakr QR codes contain no personal information. The SmartTrakr App uses encrypted communication and is fully GDPR compliant, allowing users to delete their data and items at any time.

Additional Compliance Documentation: Safety documentation, technical files and regulatory information are available upon request for retailers, distributors and regulatory authorities.

For support or compliance enquiries, contact: info@smart-trakr.com

Yes, the QR labels provided by SmartTrakr are waterproof. They are designed to be water- and moisture-resistant, ensuring durability and longevity even in wet or damp conditions.

Yes, SmartTrakr labels are designed to stick on plastic and metal surfaces. They are versatile and can adhere securely to various materials, making them suitable for a wide range of applications.